Objectives & Solutions
A cutting-edge experience
Alongside the digital strategy team, our user experience experts envisioned a clearer customer journey to better showcase the brand’s vast product offerings. The revamped website now offers easy navigation and eye-catching design. Operation accomplished!
At Le Site, we’re firm believers that small details can make a BIG difference. That’s why we built the website’s search tool to match competing instruments with the Instrumentarium selection, while adding a wishlist feature to enhance the global shopping experience.
Superior customer care is at the heart of Instrumentarium’s DNA. Therefore, our technology team wanted to exceed this business need by implementing a live chat feature. Reaching out to qualified customer support agents is now faster than ever.