We provide emergency Magento support services.

If you urgently need to be rescued from your current Magento agency, or you are in desperate need of solving ongoing issues and bugs on your website, you are at the right place. Le Site’s certified Magento Support Department will take care of your store from now on and have it running at full speed.

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Why partner with Le Site

Our goal is to simplify the management of your eCommerce ecosystem by offering high-quality support services with solutions that permanently solve your bugs and issues so that you can focus on your sales and growth.

14+ years with Magento

We are a certified Magento Commerce Solution Partner and have been working with Magento since the beginning.

24/7 support plan

We can provide 24/7 support website monitoring to ensure you get the help and assistance you need whenever you need it.

Technical expertise

From developers, solution architects to business analysts, our team has the expertise to support you through any Magento issues.

Dedicated client team

We assign you your own client team to deliver fast response time and a stellar service level for your daily needs.

Technical expertise and hassle-free Magento support & maintenance services.

With our global comprehension of the ecosystem and the right technical team, we can accompany you in any of your website challenges.

Performance Management

We keep a heavy focus on building stores that are lightning-fast and designed to convert. We continuously tweak and optimize your website for speed as well as maintaining top search positions.

Bug Fixes

From minor clean-up of code to significant enhancements, our team can troubleshoot any errors. We make sure you do not encounter any more problems in the future.

Code Audit

We deep dive into the source code of your Magento website to analyze its performance, 3rd party integrations, security and provide recommendations for improvements and correcting issues.

Security Patches

We help you secure your Magento store against any security hole or potential vulnerabilities through security patches installations.

Version Upgrades

Ecommerce moves fast, and to stay competitive, you need to upgrade your Magento platform. We build a roadmap to help you plan your upgrade strategically and seamlessly.

Systems' Integrations

Let us improve your business efficiency by connecting your Magento store to the back-end of your operations (CRM, PIM, ERP, OMS, marketing systems). Stop wasting time and effort spent manually sharing information across systems.

Extension Installation / Build

We can improve your website functionality by building custom extensions or adding and removing 3rd party extensions. We help you select extensions that provide value to your business operations.

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Migrating your
Magento support to Le Site

Onboarding
& environment setup

We ensure a smooth transition to our agency with complete documentation, the implementation of your web environments, and your customer area creation. No information is left behind. We offer sustained support throughout the integration.

Business review
& 360 audit

Before making any changes to your website, our team gains an extensive understanding of your business: your objectives and how you operate. We perform a 360 audit on code, SEO and CX, which helps us understand how your website is built, the areas of improvement and noticeable issues.

Support planning
& roadmap

With a throughout analysis of your business operations and eCommerce ecosystem, we efficiently solve your current website issues with a prioritization process. We build an informed roadmap with development initiatives involved in sustaining and growing your eCommerce platform.

Featured clients

Moose Knuckles
Corbeil
Dart Aerospace

Le Site is an A+ e-commerce agency. We took advantage of their A-Z digital service, which has made them invaluable to our organization. Their focus on strategic solutions and digital results has enhanced and re-energized our web business. The team’s personal touch and passionate approach make them a complete joy to work with. We highly recommend them.

Michael BoreckyDirector of Web Operations, BrandSource

One of the top eCommerce and digital marketing teams in the field. Le Site goes above and beyond to understand everything about your business, and to help propel you forward. Pragmatic in their approach, Le Site strives for results. They provide actionable recommendations adapted to complex realities. Put quite simply, Le Site gets it!

Severine ChriquiEcommerce & Digital Director, RUDSAK

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