Dedicating Mondays to Magento just felt right. After all, we are one of Canada’s largest certified partner on this e-commerce platform. Perfect for Magento merchants, these concise articles will shed light on key insights, from conversion optimization tips to tangible technical tricks, and everything in between.

To begin this exciting initiative we sat down with David Crocq, our Lead Magento Developer. This week, the backend master let us pick his brain about how businesses can integrate Magento within their Enterprise Resource Planning (ERP) system.

  • Define the right flows. There should be one flow for product, one for inventory and order sync, for invoices and for return merchandise authorization (RMA). Each of these should be determined before the integration process begins.
  • Choose the right method. There are a handful of ways to sync data between an ERP and Magento (Webservice, direct access to database, CSV files, XML files…). While each method comes with pros and cons,  the best approach should involve three parameters: speed, robustness and availability. The more data can be exchanged with the ERP, the better the sync will be. Concretely, an efficient sync may prevent out of stock items from being sold.
  • To anticipate is better than to adapt. There is nothing more frustrating than realizing that something is wrong, without being able to identify where the issue stems from. Setting up notifications and alerts enables your business to prevent likely errors and keeps your website from losing potential sales.
  • Test, test and test again. Since each ERP system has a unique set of specifications, it’s crucial to double check each step of the integration process, in order to avoid any interruption in the sync.

So here you have it, four simple guidelines to start integrating Magento to your ERP system. That being said, if you’re looking for some additional help to achieve this sync, feel free to contact us. We’d be happy to have a look at your processes and give your business the push it needs to succeed!