Trusted Québec retailer Clement specializes in children’s clothing. With humble beginnings dating back to 1939, Clement has since expanded to various locations all around the province with 100 stores spanning the Québec region. Additionally, their team prides themselves on their ability to stay relevant and integrate a sense of innovation and sustainability to their organization, expanding their offering to their online eCommerce platform.
Clement’s previous online eCommerce platform had serious stability and performance issues during heavy traffic periods, which impacted sales during busy periods such as Black Friday. In addition, maintenance costs were becoming too high due to the obsolescence of the platform.
In terms of business ambition, Clement wanted to strengthen its online presence because it is his first store in terms of sales, far ahead of the physical stores. The addition of new offers such as gift cards and personalized products as well as complex promotions will allow Clement to facilitate new sales and increase the average cart value.
Using Magento Commerce Cloud the team at Le Site developed the following features:
Our team proudly delivered the following customized functions for Clement:
Additionally, our work resulted in Clement strengthening its omnichannel marketing strategy by enabling products to be reserved in physical stores from the eCommerce website. Thanks to an easy view of the inventory of physical stores close to his home, the customer can easily make his purchase decision.